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Community Articles: What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now and spark the next big discussion!
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Re: Identify Case issue trends
Hi @User_5OUXV, I'm afraid the result you're looking for isn't available through a saved search. To get the report you want, I recommend creating a workbook with the case dataset. Step…2 -
Re: Allow Cross-Subsidiary: Not all Sales Reps visible
Thank you, @CDuf. Glad to see you here! ? @Dirk Nieuwkamp, can you please check in your Employee 1 & 3 records if there is a Classification set? Navigate to your Sales Account Manager role > R…2 -
Re: Prevention of Duplicate Customer IDs
Hi @User_550RU You can enable Use Duplicate Detection Criteria in Setup > Marketing > Online Customer Forms > Edit Custom Online Customer Form > Set Up Workflow tab. Also, do you have a D…1 -
Re: Viewing Bulk Merge email from Groups
Hi @emcee_uk, It seems that the Email history is currently not available. Per checking, this is the behavior when viewing the Email history log. However, you can view the Letter or PDF mail merge his…1 -
Re: Why did my campaign not collect any response data?
Hi @ImeldaSanchez, I created a support case and please continue to work on this issue with our Support team. Regards,1
